Frequently Asked Questions
“Can I bring family pictures?”
Yes, residents are permitted to bring with them photos of their loved ones.
“When can I make a personal telephone call?”
Personal calls are done every Tuesday, Thursday and Sundays. Telephone calls are limited to two calls per client, ten minutes each, and are to be made either a collect call or with a calling card.
“May I have visitors?”
No visitors permitted for duration of program, unless otherwise specified
“May I have family attend “The New Beginnings” ceremony?”
The New Beginnings Ceremony begins at 11am, families and friends are invited to show up any time after 930am.
“What about mail?”
Residents can receive and send mail while they are within the treatment program. It is the residents’ responsibility to provide their own stamps and envelops. Please note, administration mail days are every Tuesday and Thursday.
“Can I bring my daily vitamins?”
If not on referral package, must be screened by our Nurse Practitioner and all vitamins must be in an unopened bottle.
“May I bring in my own personal craft supplies, sketch pads or music instruments?”
Yes, residents may bring with them craft supplies, sketch pads, and musical instruments. Please note, clients may only use these items during times allotted for self care.
“Can I bring my cell phone?”
No cell phones permitted for the duration of the program.